DocuSign provides a version of its DocuSign Agreement Cloud aimed at the real estate industry. They promise to eliminate the need to continue working with manual processes involving a lot of paper. The goal is to shift industry professionals towards an automated solution that gives them a 360-degree view of every real estate transaction. There are testimonials on the DocuSign website from satisfied real estate companies vouching for the platform’s success in reducing their paper costs and close times.

DotLoop provides agents and brokers with an online workspace that connects them to clients. It provides a space for them to complete real estate transactions, including sending out documents and receiving electronic signatures needed at every stage. Information can be shared with others at an agency for collaborating on and altering a document to ensure they are compliant with all regulations.

The company also provides secure storage for vital real estate documents using cloud technology. Recipients receive an email with prompts telling them where they need to sign. They can adopt a signature or draw it themselves using their mouse. Both the recipient and the sender receive a notification once the e-signature process is complete.

Agents and brokers with a DotLoop account can view all shared documents at any point. Each transaction is referred to as a “loop” and includes any messages sent or tasks needing attention. A user can add trusted service providers as contacts to include in collaborations.

DocuSign’ eSignature solution can be used on any device. Clients are taken through a guided tour of the document which automatically points out where they need to sign. Signatures can be collected by sending electronic documents out for a signature, or by allowing a client to sign the documents with the agent present.

One of the ways DocuSign feels its real estate document solution sets itself apart is its continuous uptime. The company states they have maintained a 99.9 percent uptime rate for the past five years, translating to a total of only one hour of downtime each year.

DocuSign’s platform coordinates directly with popular business tools like Dropbox, Google Drive, Box, and zipForm. Brokers and agents can create customized approvals that follow specific flows, reducing errors while keeping themselves compliant with regulations. They can review and provide audit trails to answer questions around any transaction.

Another way that DocuSign sets itself apart is by offering eNotary services. They digitize the entire process between senders, recipients, and notaries. A notary republic is authorized to be an in-person witness for the signing of electronic documents. DocuSign provides the service in over a dozen states, including California, Florida, and Texas. The capability is an extension of the DocuSign platform that requires no additional hardware or software for deployment.

DotLoop promises full that there is no sharing of any information stored with DotLoop. Permission must be obtained before providing data to Zillow Group, the parent company of DotLoop. Those who do opt to share information with DotLoop can remove their permission at any point.

The company hosts its information in secure Tier III data centers. All server and network equipment receive constant monitoring from several independent systems, both onsite and remote. All data is backed up by Amazon Web Services (AWS) and is three-times redundant at a minimum.

DotLoop ensures that all databases and files receive regular backup and encryption before securing it in the cloud. There is automated backup restoration and testing to confirm the integrity of all historical data. Dotloop maintains the information stored on its servers for seven years.