SignEasy vs. DocuSign: Which Works Best Across Different Industries?
One of the ways that SignEasy is looking to challenge the supremacy of DocuSign is by providing a streamlined, easy-to-use application. It seems geared to being used across a variety of industries that only need a focused eSignature solution. DocuSign may be more than some companies need at the moment. However, it can be helpful to have its capabilities available for future use.
SignEasy vs. DocuSign — A Quick Comparison
|Integrated Security||Only use authentication||ISO 27001 and SSAE 16|
|Multiple Pricing Tiers||4|
|Support Type||Ticketing & Chat; Account Rep at Enterprise Level||Email, Phone|
|Integration With Other Business Applications|
|Average Review Rating|
SignEasy vs. DocuSign
E-Signature solutions have become essential to SMB’s looking to cut costs by reducing the amount of paper used in the document signing process. SignEasy and DocuSign are two well-known solutions relied upon by organizations of all sizes. Both offer some excellent features designed to make the process of obtaining digital signatures easier.
In the following roundup, you’ll learn about the differences between SignEasy and DocuSign and ApproveMe as an alternative document signing solution.
What is SignEasy?
SignEasy's signature software promotes itself as a vital tool that aids industries in finance and healthcare who want to streamline their signature process. The company focuses on the customer experience above all else. They pitch businesses on SignEasy’s ability to improve worker productivity by simplifying the signature collection workflow with a reliable, user-friendly application.
What is DocuSign?
DocuSign’s eSignature solution continues to one of the top digital transaction management (DTM) solutions used around the world. Companies gain access to the ability to create different form types using the signature DocuSign Agreement Cloud.
About SignEasy & Their Features
SignEasy offers many of the typical electronic signature features. Business users can sign a document and then send it on to other recipients. Those who work in sales can use the mobile app to have a customer provide an electronic signature in the store or do it remotely from the comfort of their home.
One of the most convenient features for business users is the way SignEasy allows them to collect signatures in a certain order. That significantly benefits compliance-heavy industries that must have things done in a specific way to meet various guidelines.
SignEasy provides a way for users to track the essential details of a project and ensure that everything is in order. It works with standard file formats like Word, Excel, PDF, JPG, PNG, Pages, etc. Workers can create a draft and save it to work on or offline. The application provides the option of allowing signees to draw signatures resembling those on paper.
Below are some of the trade-specific ways SignEasy can collect electronic signatures.
Banking and Finance
- Transferring assets
- Rollovers for IRA and 401k
- Account changes or maintenance forms
- Change of beneficiary forms
- Change of address form
- Signing term sheets
- Getting a mortgage application signature
- Collecting signoffs on an audit
- Disclosure forms
- Signing retainer contract
- Official delegation of authority forms
- Trade confirmations
- Disclosure forms
- Opening a new account
- Getting signatures on master service agreements
- Tracking assets
- Retiring assets
- Collecting documents for vendor onboarding
- Acknowledging new policy changes
- Signing tax forms
- Creating invoices
- Sending out quotes, proposals, and bids
- Project estimates
Signatures can be collected offline using SignEasy. A person can start working on a form from their desktop, then finish it and send it to relevant signees from a tablet. The application also integrates with popular tools Dropbox, Drive, Evernote, box, Zoho CRM, Microsoft Teams, and Gmail.
About DocuSign & Their Features
The centerpiece of DocuSign’s technology solution is its DocuSign Agreement Cloud. Users gain access to the SpringCM contract management system. It pulls in data from company back-end systems to create contracts and other forms. Business users can fully automate every step of the electronic document signature process. Imagine how much paperwork a business could eliminate?
DocuSign also makes it possible for workers in various areas of an organization to collaborate and agree on document formats before they are sent out for signature. Individual users can be assigned tasks to complete before and after receiving the required eSignatures for a document.
The platform also backs a wide array of document formats, including Excel, Word, and PowerPoint. Other features that users will appreciate are the ability to send forms out in different languages and the ability to add custom tags to a document.
SignEasy vs Docusign Security
SignEasy ensures that documents created and sent with their application comply with the ESIGN Act by requiring an email and password login combination. They also give users the ability to send out a signature certificate with each signed document.
Beyond that, the company appears to rely heavily on security features offered by a user’s mobile device. Another drawback is the lack of details around how SignEasy secures the backend information collected by their company.
DocuSign continues to rely on encryption technology that they back up by regular third-party audits. They hold certifications for ISO 27001 (SOC 1) and SSAE 16 (SOC 2). It also sticks to the requirements laid out by the American Institute of Certified Public Accounts (AICPA). The company also remains compliant with the ESIGN act and current PCI SSS standards.
- Verifies the identity of the signer using multiple forms of authentication
- Confirms the intent of a recipient to use an electronic signature
- Links signatures to signers and documents
- Records all relevant signature and document actions
- Provides secure and continuous access to DocuSign documents
- Uses tamper-seals to protect documents
SignEasy vs Docusign Customer Support
SignEasy users have access to the SignEasy knowledge base that provides troubleshooting help for those looking to leverage the solution effectively. They can also submit support tickets directly to SignEasy from the website. Users who purchase the Personal Professional level of service gain access to chat support. Business Enterprise users can contact their account manager for any issues.
DocuSign’s support center offers answers to common questions about the platform. There is also an active user community available for additional support. Clients can submit an online support request, use chat support through the DocuSign website, or contact them by phone . Enterprise customers receive prioritized support for their issues.
SignEasy offers different pricing tiers for Personal and Business users. Those why purchase an annual plan versus signing up for monthly payments receive a discount.
Personal — Standard
The Personal Standard level charges $15 per month or $10 per month when paid annually. It provides access to the following features for one licensed user.
- Have documents signed in all available formats
- Collect signatures in person using a mobile device
- Access to mobile app
- Cloud storage integration
Personal — Plus
The Personal Plus level charges $20 per month or $15 per month when paid annually. It provides all the features offered at the Personal Standard tier in addition to the following:
- Access to one reusable template
- Send documents out for signature
Personal — Professional
The Personal Professional level charges $25 per month or $20 per month when paid annually. It provides all the features offered at the Personal Standard and Personal Plus tiers in addition to the following:
- Integrations with applications like Drive and Dropbox
- Three reusable templates
- Ability to share links
- Chat support
Business — Premium
The Business Premium level is aimed at teams or those requiring more advanced business workflows. The price is $75 per month or $60 per month for companies who pay annually. It allows access for up to three business users. Companies can purchase access for more employees at $20 per month per license. Business Premium has everything offered to Personal Professional users plus the following additions:
- Unlimited reusable templates
- Centralized administration dashboard
- Ability to share templates
- Ability to incorporate company branding
- A dedicated account manager for support
Business — Enterprise
SignEasy offers custom plans for larger enterprises that need something that can scale with their growth. Those interested can contact the company at (866) 965-1533. Business representatives can also contact SignEasy through their website.
SignEasy’s API can be used inside of a company’s current business tools. Developers can set up REST APIs to integrate with web and mobile platforms. It also offers the ability to use Webhooks to receive notifications of document activity, embed e-signing capabilities in a proprietary company software, set up custom branding, and create an unlimited number of templates programmatically.
The “pay as you go” pricing model for the SignEasy API starts with providing 100 free documents and scales up to meet the needs of an individual or company. That eliminates the need to pay for services not being used.
Organizations can choose from three static pricing tiers for DocuSign. Payment can be made by the month or by purchasing a yearly subscription. Those who go with the latter option receive a discount.
The Personal Tier costs $15 per month per user ($10 when paying annually). A company acquires one business user license that provides the capabilities outlined below:
- Maximum of five documents per month to recipients
- Access to basic text fields like name, date, signature, company, title
- Reusable templates
- Ability to route documents to multiple recipients at once, or have them sign one in a specific order
- Real-time audit trail
The Standard tier is priced at $40 per month for each user ($25 when paying annually). It provides all the services offered at the personal level along with the following additional features:
- The ability to send an unlimited number of documents.
- The ability to set automatic reminders
- The ability to integrate with over 300 business tools (Salesforce, Dropbox, Google Drive, etc.)
- The ability to send documents in 13 different languages and receive signatures in 43
Organizations that go with the Business Pro tier gain access to everything offered in the Personal and Standard tier. It costs $60 per month for each user ($40 when paying annually) and includes the capabilities listed below:
- Payment receipt
- Two-factor authorization
- Smart fields
Companies requiring more specialization can contact a DocuSign sales representative to create a customized package. Enterprise users gain access to features like REST or SOAP APIs, CRM integration, and embedding signatures within a website.
How do they rate?
SignEasy User Reviews
There are case studies and feedback from businesses currently using the SignEasy application on the company’s website. G2 users give the app a 4.5-star average out of 417 reviews. That is similar to the four stars given to them by Capterra out of 259 reviews and a nearly perfect rating provided by Apple users out of 16,825 reviews.
Most business users raved about the ease of using the application and being free of cumbersome paperwork. Some had issues with the interface using earlier iterations of the app. Others also mentioned having problems adding a second signature or struggling to fit long addresses into a document.
DocuSign User Reviews
Users continue to appreciate the security incorporated into the DocuSign platform. They continue to maintain a 4.5 rating on G2 and Gartner review sites. The most common issues seemed to be with not receiving copies of signed paperwork.
Picking an E-Signature Solution
It is possible for a small to mid-sized company who only needs a functional and user-friendly electronic solution to be quite happy with SignEasy. However, DocuSign seems geared towards companies looking for a solution that can scale. What may seem unnecessary now can become a vital feature. That is where DocuSign offers a clear advantage over SignEasy.
Looking for an alternative to SignEasy or DocuSign?
ApproveMe: Document Workflow Automation for your Third-party Apps
Document signing built into your website, forms, store and CRM.
Integrate with your pre-existing website forms, e-commerce stores, CRM’s and popular storage services with ApproveMe to deliver a document signing experience that celebrates the transaction.
Mobile Friendly • UETA/ESIGN Compliant • An Electronic Signature Celebration
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