Licenses for WP E-Signature are valid for one year from the date of purchase unless otherwise stated. A valid and active license key is required in order to get updates and support for purchased extensions and plugins. The Ultimate License is a one-time payment and includes lifetime updates for the WP E-Signature WordPress plugin only.
Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from your account page located at: www.approveme.com/profile. A valid license is required to access downloads from your account page.
Support for purchased plugins are given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, purchase Priority Support access, or purchase a new license for the plugin you wish to get support for.
If you have problems getting our plugin to work, we will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
*Last modified May 1, 2017