Cleaning Services Agreement Template
A cleaning services agreement, or a cleaning contract, is a legally binding document made between two or more parties to set forth the terms and conditions of the professional services to be provided between the cleaning service and the client.
- This cleaning services agreement template is a general universal go-by that can guide you while personalizing it to fit your cleaning company or small business needs.
- This cleaning services agreement can be made between a cleaning service and a homeowner. It can also be used between a cleaning service provider and a company.
- This cleaning services agreement template pdf is broken down into sections that allow you to customize it to your specific needs.
- A cleaning services contract protects both parties to the terms in the agreement and provides a legal remedy should a party breach the contract.
- Other names for a cleaning services agreement include residential cleaning agreement, janitorial services contract, housekeeping agreement, house cleaning contract, office cleaning contract, maid service contract, or cleaning services contract.
Do I Need a Cleaning Services Contract? A cleaning services contract allows the client to establish their expectations as to what they expect from the cleaning service. A cleaning services agreement sets out exactly what the client wants cleaned, level of service, and on what schedule. Depending on the needs of each client or company, a cleaning service’s duties will vary. For example, if a furniture company needs weekly cleaning of furniture in the store, details of how to clean and what products to be used needs to be included in the contract. A contract protects you in the event a dispute should arise. It lays out certain dispute resolution procedures and what actions the parties agree to take before proceeding to litigation. Cleaning services may be needed weekly, biweekly, monthly, or quarterly, depending on the client’s needs. A client could be a homeowner who desires a weekly cleaning. Conversely, a client could be a business that requires monthly cleaning, depending on the industry. Depending on the client, certain times of the day may be more practical than others. A business may request that a cleaning professional come in before or after regular business hours as not to interfere with the ordinary business operations. A homeowner may hire a maid service to clean their home during the day while they are at work. It is easy to forget days and times, so a well-drafted contract eliminates those problems. The contract can include a payment schedule, so the parties are more inclined to pay on time. If a client does not pay, the agreement should also include the consequences of a late payment. Cleaning professionals are sometimes referred to as maids or janitors. Cleaning professionals can work for a company or perform freelance services. Clients for Cleaning Professionals Cleaning professionals can offer a wide variety of cleaning services among several different industries:
- Residential housekeeping
- Cleaning services for landlords or property management companies
- Small businesses
- Large Business
There is a great and eclectic demand for cleaning services. Cleaning professionals can provide routine cleaning services for law firms, daycares, open-houses, cafeterias, event clean-up, and much more. What should be included in a Cleaning Services Agreement A cleaning services agreement should be as detailed as possible. If something is left out, it can be hard to prove should a dispute arise. All oral agreements should be memorialized in writing. If an additional service is needed, a new services contract may be required. A cleaning services agreement usually includes a provision that if a change is made, that both parties must mutually agree in writing. A cleaning services agreement usually contains the following provisions:
- Scope of service – This should be one of the most detailed parts of the cleaning contract. This section of the contract will provide exactly what cleaning services will be performed. This will vary client to client depending on the client’s industry and specific needs. This section should include specifics of the cleaning job. The service section should state if the cleaning professional should be responsible for carpet cleaning, window cleaning, vacuuming, dusting, etc.
- Location of service – At times, this could be a home or a business. Sometimes, a company may hire a cleaning professional to service multiple locations. Each location should be listed in the contract.
- Cleaning schedule – This section will lay out the frequency of the cleaning services. This will also vary depending on the client’s needs. It could be an ongoing cleaning service or for a one-time event.
- Compensation – The schedule and terms of compensation should be clearly defined. This section may also include a penalty for any late payments. This section should also detail the methods of payment accepted and where they shall be delivered to.
- Supplies and equipment – Depending on the job site, sometimes you will be required to bring your own cleaning supplies and equipment. Other times the client may provide the supplies depending on the job and its scope of services.
- Cancellation policy – A cleaning services policy should include a cancellation policy. This protects the cleaning professional from losing money and possibly taking other jobs in lieu of a client’s cancellation.
- Confidential Information – a cleaning services agreement may sometimes include a confidentiality clause. This clause explains how confidential information should be treated throughout the duration of the contract and upon its termination.
- Dispute resolution – A dispute provision sets out the procedures where each party is obligated to first try and resolve a dispute. However, if the parties cannot reach an agreement, the dispute resolution clause sets forth the next steps to resolution.
- Contact Information – The cleaning service contract should include the cleaning service’s contact information, including a working telephone number, address, and email address. The client should also include their contact information on the contract.
Common Mistakes and the Consequences of not using a Cleaning Services Agreement A written cleaning service contact is essential. It provides the duties and expectations for each party. If the terms are not in writing, it may not be enforceable. It is a good idea to verify your local laws to confirm you are in compliance. A licensed attorney can review your contract and make any suggestions to make sure everything is covered. A cleaning service contract is a type of service agreement. They are commonly used to hire independent contractors or cleaning service providers. This type of agreement is limited to a specified duration. It is important to note that a cleaning services contract is not the same as an employment contract. How to get your Cleaning Services Agreement Signed ApproveMe is one of the most reliable and convenient ways to get your cleaning service agreement signed. Our cleaning services pdf template is a helpful tool to use while drafting your own services agreement. Electronic signatures are legally binding, and in today’s fast-paced world, e-signing is essential to keep your growing company running smoothly. Organization for your Professional Cleaning Service A cleaning professional needs to keep an organized schedule. It can be hard to remember certain dates and times you are committed to clean for your clients. Maintaining a calendar is the best way to stay on top of your cleaning game and boost client satisfaction. Here are a few calendar and scheduling tools to help you stay on track: Keep&Share Calendly CalendarWiz
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CLEANING SERVICES AGREEMENT
This Agreement(“Agreement”) dated _______, 20__ (the “Effective Date”) is made between __________________(the “Client”) located at ________________________and________________(the “Contractor”), located at ________________________________, for the purpose of setting forth the exclusive terms and conditions by which the Client desires to acquire the cleaning services from the Contractor. In consideration of the mutual obligations specified in this Agreement, the parties, intending to be legally bound hereby, agree to the following: Scope of Services. Client retains the above Contractor, and the Contractor agrees to perform for the Client, certain cleaning services set forth in Exhibit A to this Agreement (the “Services”). Any Service outside of the scope as defined in Exhibit A to this Agreement will require a new Agreement for other services agreed to by the Parties. The Contractor shall perform the cleaning services as defined in Exhibit A at the following location(s): _________________________________ ______________________________ _________________________________ ______________________________ _________________________________ ______________________________ _________________________________ ______________________________ Additional Services. The Contractor, in addition to the Services set out in Exhibit A, can also or may provide the additional services (the “Additional Services”) to the Client as follows: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Such Additional Services shall be provided to the Client upon written request to the Contactor, and at such time, the Contractor shall provide to the Client price quotes for any Additional Services requested. Service Schedule. The cleaning services as defined in this agreement shall be performed as set forth in Exhibit B (“Service Schedule”). The Client’s cleaning staff shall perform the Services for the Client on the dates and times as agreed to and as defined in Exhibit B and shall observe all the holidays of the Client. Consideration / Compensation. In exchange for the full, prompt, and satisfactory performance of all Services to be rendered to the Client (as determined by the Client), the Client shall provide the Contractor shall be compensated as follows: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ The Contractor will invoice the Client on the _____ day of each month. The invoice will include any and all cleaning services performed under this Agreement as well as any pre-approved expenses. Payment will be due within _____ days of the invoice date. A late charge of $_______ per month will be added to any invoice not paid on time. Payments must be made to the Contractor by credit card, money order, check, or any other approved method of payment accepted by the Contractor. Payments must be mailed to: ________________________________ ________________________________ ________________________________ ________________________________ Supplies and Equipment. The Contractor, at their own expense, shall furnish their own cleaning supplies and equipment necessary to deliver and complete the Services as defined under this Agreement unless otherwise agreed upon by the parties. Should the Client not furnish the agreed upon supplies, the Client understands they will be responsible for reimbursing the Contractor for all expenses incurred. Contractor. Company and Contractor expressly agree and understand that the above-listed Contractor is a contractor hired by the Client and nothing in this Agreement shall be construed in any way or manner, to create between them a relationship of employer and employee, principal and agent, partners or any other relationship other than that of independent parties contracting with each other solely for the purpose of carrying out the provisions of the Agreement. Accordingly, the Contractor acknowledges that neither the Contractor or the Contractor’s Employees are not eligible for any benefits, including, but not limited to, health insurance, retirement plans or stock option plans. The Contractor is not the agent of Client or its Company and is not authorized and shall not have the power or authority to bind Client or its Company or incur any liability or obligation, or act on behalf of Client or its Company. At no time shall the Contractor represent that it is an agent of the Client or its Company, or that any of the views, advice, statements and/or information that may be provided while performing the Services are those for the Client. The Contractor is not entitled to receive any other compensation or any benefits from the Client. Except as otherwise required by law, the Client shall not withhold any sums or payments made to the Contractor for social security or other federal, state, or local tax liabilities or contributions, and all withholdings, liabilities, and contributions shall be solely the Contractor’s responsibility. The Contractor further understands and agrees that the Services are not covered under the unemployment compensation laws and are not intended to be covered by workers’ compensation laws. The Contractor is solely responsible for directing and controlling the performance of the Services, including the time, place and manner in which the Services are performed. The Contractor shall use its best efforts, energy and skill in its own name and in such manner as it sees fit. Insurance. The Contractor warrants that it will obtain and keep in full force and effect at all times hereunder workers’ compensation, general liability and errors and omissions or professional liability insurance covering all of its Services. The Contractor shall provide to the Client copies of all policies required to be maintained, and a Certificate of Insurance indicating said coverage shall be provided to Client upon request. The Contractor also warrants and represents that it has properly classified all of its workers, has and will maintain all required licenses and certifications. Property Rights and Confidentiality. Throughout the duration of this Agreement, it may be necessary for the Contractor to have access to the Client’s confidential and protected information for the sole purpose of performing the Services subject to this Agreement. The Contractor is not permitted to share or disclose such confidential information whatsoever, unless mandated by law, without written permission from the Client. The Contractor’s obligation of confidentiality will survive the termination of this Cleaning Services Agreement and stay in place indefinitely. Upon the termination of this Cleaning Services Agreement, the Contractor agrees to return to the Client any and all Confidential Information that is the property of the Client. Indemnification and Release. The Contractor agrees to take all necessary precautions to prevent injury to any persons or damage to property during the term of this Agreement, and shall indemnify, defend and hold harmless the Client, its officers, directors, shareholders, employees, representatives and/or agents from any claim, liability, loss, cost, damage, judgment, settlement or expense (including attorney’s fees) resulting from or arising in any way out of injury (including death) to any person or damage to property arising in any way out of any act, error, omission or negligence on the part of the Contractor or any of the Contractor’s employees in the performance or failure to fulfill any Services or obligations under this Agreement. Access. Client shall provide the Contractor provide the necessary access to the Property, and to all areas of the Property scheduled to be cleaned as defined under Scope of Service, at the scheduled time. Failure to do so allows the Contractor to deem the failure as a material breach. Cancellation Policy. Should the Client need to cancel a scheduled cleaning appointment a twenty-four (24) hour notice is required. Notice must be provided by phone and confirmed in writing. If the Client fails to give a minimum of twenty-four (24) hour notice on more than one occasion, Client must pay ___ % of the fee for the canceled cleaning. Canceling more than ____ consecutive cleanings, or more than _____ total scheduled cleanings, without prior consent of the Contractor, shall be deemed a material breach. In the event the Contractor needs to cancel a scheduled cleaning appointment twenty-four (24) hour notice will be given to Client by phone and confirmed in writing. If the Contractor fails to give twenty-four (24) hour notice, Client will receive one (1) free cleaning for each occurrence. Termination. This Cleaning Services Agreement may be terminated at any time by mutual agreement by the Client and Contractor. This Cleaning Services Agreement shall be effective on the date hereof and shall continue until terminated by either party upon _____ business days written notice. The Client understands that the Contractor may terminate this agreement at any time if the Client fails to pay for the Services provided under this Agreement or if the Client breaches any other material provision listed in this Cleaning Services Agreement. Client agrees to pay any outstanding balances within _____ days of termination. No Exclusivity. The Parties subject to this Agreement understand and acknowledge that this Agreement is not exclusive. Each Party respectively agree that they are free to enter into other similar Agreements with other parties. Warranty. The Contractor shall provide its cleaning service and meet its obligations set forth in this Agreement in a timely and satisfactory workmanlike manner, using its knowledge and recommendations for performing its cleaning services which generally meets standards in the Contractor’s region and community, and agrees to provide a standard of care, equal or superior to care used by other professionals in the same profession. The Contractor shall perform the cleaning services in compliance with the terms and conditions of the Agreement. Dispute Resolution Parties to this Agreement shall first attempt to settle any dispute through good-faith negotiation. If the dispute cannot be settled between the parties via negotiation, either party may initiate mediation or binding arbitration in the State of ________________. If the parties do not wish to mediate or arbitrate the dispute and litigation is necessary, this Agreement will be interpreted based on the laws of the State of _________________, without regard to the conflict of law provisions of such state. The Parties agree the dispute will be resolved in a court of competent jurisdiction in the State of ______________________. Governing Law. This Cleaning Services Agreement shall be governed in all respects by the laws of the State of ___________________ without regard to the conflict of law provisions of such state. This Agreement shall be binding upon the successors and assigns of the respective parties. Force Majeure. Contractor and any of its employees or agents shall not be in breach of this Cleaning Services Agreement for any delay or failure in performance caused by reasons out of its reasonable control. This includes, but is not limited to, acts of God or a public enemy; natural calamities; failure of a third party to perform; changes in the laws or regulations; actions of any civil, military or regulatory authority; power outage or other disruptions of communication methods or any other cause which would be out of the reasonable control of the Contractor. Legal Fees. Should a dispute between the named Parties arise lead to legal action, the prevailing Party shall be entitled to any reasonable legal fees, including, but not limited to attorneys’ fees. No Assignment. This Agreement shall inure to and be binding upon the undersigned and their respective heirs, representatives, successors and permitted assigns. This Agreement may not be assigned by either party without the prior written consent of the other party. Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall be deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile. email, or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original signed copy of this Agreement. Electronic Signatures. This Agreement and related documents entered into in connection with this Agreement are signed when a party’s signature is delivered electronically, and these signatures must be treated in all respects as having the same force and effect as original signatures. Severability. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Captions for Convenience. All captions herein are for convenience or reference only and do not constitute part of this Agreement and shall not be deemed to limit or otherwise affect any of the provisions hereof. No Waiver. No waiver of or failure to act upon any of the provisions of this Agreement or any right or remedy arising under this Agreement shall be deemed or shall constitute a waiver of any other provisions, rights or remedies (whether similar or dissimilar). Amendment. This Agreement may be amended only by a writing signed by all of the Parties hereto. Entire Agreement. This Agreement constitutes the sole and entire agreement of the Parties regarding the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. This Agreement may only be amended, modified, or supplemented by an agreement in writing signed by each Party hereto. [Signatures on Following Page] IN WITNESS WHEREOF, the undersigned have executed this Cleaning Services Agreement effective as of the ____________ day of ________________, 20__ (the “Effective Date”). Dated: _____________________________ Dated: _______________________________ ________________________________________ _______________________________________ Contractor’s Signature Client’s Signature ________________________________________ _______________________________________ Contractor’s Printed Name or Entity Client’s Printed Name or Entity Contractor’s Contact Information: Client’s Contact Information: Address: ______________________________ Address: _____________________________ Phone Number: _________________________ Phone Number: _________________________ Email Address: _________________________ Email Address: _________________________ EXHIBIT A SERVICES Contractor agrees to provide the following cleaning services: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ The Contractor is entitled to reimbursement of the following expenses incurred while performing such cleaning services: __________________________________________________________________________________________________________________________________________________________________________*The Contractor agrees that any expense not listed must be pre-approved by the Client. The Contractor agrees to provide any receipts of any other related document to such expenses. Other: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ EXHIBIT B CLEANING SCHEDULE The Client will set the schedule upon which the Contractor will provide cleaning services: ____ Weekly
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