Service Contract Template
A service agreement, or a service agreement, is a legally binding contract made between two or more parties to set forth the terms and conditions of certain professional services to be provided between the service provider and the client.
- This service agreement template is a universal go-by that can assist you while drafting your own service agreement.
- A service agreement can also be referred to as a general service contract, consulting services agreement, independent contractor agreement, and a service-level agreement (SLA).
- This service agreement template pdf is broken down into easy to understand sections.
- A service contract is used mostly by independent contractors when offering their services to a client.
- A contract for services protects both parties, the contractor and the business, and binds them to terms in the agreement and provides a legal remedy should a party breach the contract.
Do I Need a Service Contract?
A service contract allows the client to establish their expectations as to what they expect from the service provider. A service agreement forth precisely what services the client wants desires, the level of service, and on what terms. A client may be a company who needs a website remodel. A contractor may provide their services to the client for a website redesign.
Depending on what services a client needs, a service agreement can be more complex. The more complex a service, the more detailed the service contract needs to be. A written service agreement describes the work the service provider will perform, the compensation for their services, and other important details depending on the type of project.
When do I need a Service Agreement?
Service providers should implement a written service agreement when they plan to perform services for a client. When a service provider has a written contract, they are protecting their own interest. It also sets forth the payment terms, and having an arrangement in place ensures they will be compensated according to the terms of the contract.
A client should draft a service agreement when they plan to hire a service provider, also known as an independent contractor, to provide their services on a particular task or project. The client should detail the services desired, the project expectations, payment structure, and other duties such as confidentiality.
What Should be Included in a Basic Service Agreement
A service agreement should be as detailed as possible. If a provision is left out, it can be hard to prove later on. Any oral agreements should be expressed in writing and should be included in the service contract. If additional services are necessary, a new services contract may be needed.
A service agreement usually contains the following provisions:
- Description of Services – The service provider should detail all services they are obligated to provide to the client. This section should be accurate and detailed. This avoids any possible miscommunication or misunderstanding about the scope of services.
- Compensation – The compensation section of a service contract should identify the rate of pay the client agrees to pay the service provider. The parties need to include any detail as it relates to any form of compensation. For example, if the service provider plans to be reimbursed for expenses, it should be detailed in the contract. If it is not, the client may not be obligated to reimburse the service provider. The frequency of payment and the method of payment should also be accurately defined in the compensation section of the agreement. Also consider a definition of payment schedule, should payments occur at certain intervals or periods of time (end of the month vs start, bi-weekly, etc).
- Supplies and Equipment – Depending on the job site, sometimes you will be required to provide your supplies and equipment. Other times the client may provide specific equipment depending on the project and its demands.
- Confidential Information and Property Rights – a service agreement should include a form of confidentiality provision to protect the client’s interest. If the client needs to reveal protected information, they may require either a separate confidentiality agreement (also known as a non-disclosure agreement) to ensure they are protected. A provision regarding intellectual property is also an important element of a service agreement. It is essential to distinguish the ownership of certain materials and each party’s obligation to the property rights.
- Dispute resolution – A dispute resolution clause establishes each party’s responsibility to settle a dispute before taking legal action.
- Contact Information – The service contract should include each party’s contact information, including a working phone number, mailing address, and email address.
Common Mistakes and the Consequences of not using a Service Agreement
A written service agreement between a service provider and a client is essential. It outlines the exact terms of the agreement and spells out each party’s obligations to one another. Sometimes all of the legal jargon in a contract can be overwhelming and hard to understand.
A licensed attorney can review your service contract and make any suggestions to make sure all of your bases are covered. More importantly, an attorney can confirm your agreement is in compliance with the law.
A service agreement can be used among many different professionals across an eclectic mix of services. They are commonly used to hire independent contractors. This type of agreement may be limited to a specified duration. It is essential to note that a service contract is not the same as an employment contract.
How to get your Service Agreement Signed
ApproveMe is one of the most trustworthy and steadfast ways to get your service agreement signed. Our service agreement pdf template is a unique tool to use while drafting your own service agreement. Electronic signatures are legally binding. Electronic signatures also expedite the signature process.
Helpful Links to Boost Productivity
To be successful, a service provider has to stay organized and productive. There are many ways independent contractors and other service professionals can boost productivity. Here are some user- friendly productivity boosters:
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This Agreement(“Agreement”) dated _______, 20__ (the “Effective Date”) is made between __________________(the “Client”) located at ________________________and________________(the “Service Provider”), located at ________________________________, for the purpose of setting forth the exclusive terms and conditions by which the Client desires to acquire the described services from the Service Provider.
In consideration of the mutual obligations specified in this Agreement, the parties, intending to be legally bound hereby, agree to the following:
Scope of Services. Client retains the above Service Provider, and the Service Provider agrees to perform for the Client, the services set forth in Exhibit A to this Agreement (the “Services”). Any Service outside of the scope as defined in Exhibit A to this Agreement will require a new Agreement for other services agreed to by the Parties.
Additional Services. The Service Provider, in addition to the Services set out in Exhibit A, can also or may provide the additional services (the “Additional Services”) to the Client as follows:
Such Additional Services shall be provided to the Client upon written request to the Service Provider, and at such time, the Service Provider shall provide to the Client price quotes for any Additional Services requested.
Consideration / Compensation. In exchange for the full, prompt, and satisfactory performance of all Services to be rendered to the Client (as determined by the Client), the Client shall provide the Service Provider shall be compensated as follows:
The Service Provider will invoice the Client on the _____ day of each month. The invoice will include any and all services performed under this Agreement as well as any pre-approved expenses.
Payment will be due within _____ days of the invoice date. A late charge of $_______ per month will be added to any invoice not paid on time.
Payments must be made to the Service Provider by credit card, money order, check, or any other approved method of payment accepted by the Service Provider.
Payments must be mailed to:
Expenses. From time to time throughout the duration of this Service Agreement, the Service Provider may incur certain expenses that are not included as part of the Fee for our Services to this Agreement.
The Service Provider agrees to keep an exact record of any and all expenses acquired while performing the Services. The Service Provider will submit an invoice itemizing each expense, along with proof of purchase and receipt, every ______ days upon completion of such Services.
If any one expense if over $_____, the Service Provider agrees to obtain the Client’s written consent before making the purchase.
Invoice Disputes. The Client shall notify the Service Provider in writing of any dispute with an invoice along with any substantiating documentation or a reasonably detailed description of the dispute within _____ Business Days from the date of the Client’s receipt of such invoice subject to dispute.
Client will be deemed to have accepted all invoices for which the Service Provider does not receive timely notification of a dispute and shall pay all undisputed amounts due under such invoices within the period set forth in this Agreement. The Parties shall seek to resolve all such disputes expeditiously and in good faith.
Term and Termination. This Service Agreement shall be effective on the date hereof and shall continue for a period of _______ ([month[s]/year[s]) or until the expressly agree upon date of the completion of the Services, unless it is earlier terminated in accordance with the terms of this Agreement (the “Term”).
If either Party subject to his agreement fails to follow through with their obligations under this Service Agreement, the non-breaching Party can terminate this Agreement by providing ____ day written notice to the breaching Party.
The Client understands that the Service Provider may terminate this Agreement at any time if the Client fails to pay for the Services provided under this Agreement or if the Client breaches any other material provision listed in this Service Agreement in the manner as defined above. Client agrees to pay any outstanding balances within _____ days of termination.
Supplies and Equipment. The Service Provider, at their own expense, shall furnish their own supplies and equipment necessary to deliver and complete the Services as defined under this Agreement unless otherwise agreed upon by the parties. Should the Client not furnish the agreed upon supplies, the Client understands they will be responsible for reimbursing the Service Provider for all expenses incurred.
Independent Contractor. Client and Service Provider expressly agree and understand that the above-listed Service Provider is an independent contractor hired by the Client and nothing in this Agreement shall be construed in any way or manner, to create between them a relationship of employer and employee, principal and agent, partners or any other relationship other than that of independent parties contracting with each other solely for the purpose of carrying out the provisions of the Agreement.
Accordingly, the Service Provider acknowledges that neither the Service Provider or the Service Provider’s Employees are not eligible for any benefits, including, but not limited to, health insurance, retirement plans or stock option plans. The Service Provider is not the agent of Client or its Company and is not authorized and shall not have the power or authority to bind Client or its Company or incur any liability or obligation, or act on behalf of Client or its Company. At no time shall the Service Provider represent that it is an agent of the Client or its Company, or that any of the views, advice, statements and/or information that may be provided while performing the Services are those for the Client.
The Service Provider is not entitled to receive any other compensation or any benefits from the Client. Except as otherwise required by law, the Client shall not withhold any sums or payments made to the Service Provider for social security or other federal, state, or local tax liabilities or contributions, and all withholdings, liabilities, and contributions shall be solely the Service Provider’s responsibility. The Service Provider further understands and agrees that the Services are not covered under the unemployment compensation laws and are not intended to be covered by workers’ compensation laws.
The Service Provider is solely responsible for directing and controlling the performance of the Services, including the time, place and manner in which the Services are performed. The Service Provider shall use its best efforts, energy and skill in its own name and in such manner as it sees fit.
Insurance. The Service Provider warrants that it will obtain and keep in full force and effect at all times hereunder workers’ compensation, general liability and errors and omissions or professional liability insurance covering all of its Services.
The Service Provider shall provide to the Client copies of all policies required to be maintained, and a Certificate of Insurance indicating said coverage shall be provided to Client upon request.
The Service Provider also warrants and represents that it has properly classified all of its workers, has and will maintain all required licenses and certifications.
Confidentiality. Throughout the duration of this Agreement, it may be necessary for the Service Provider to have access to the Client’s confidential and protected information for the sole purpose of performing the Services subject to this Agreement.
The Service Provider is not permitted to share or disclose such confidential information whatsoever, unless mandated by law, without written permission from the Client. The Service Provider’s obligation of confidentiality will survive the termination of this Service Agreement and stay in place indefinitely.
Upon the termination of this Agreement, the Service Provider agrees to return to the Client any and all Confidential Information that is the property of the Client.
Return of Property. The Service Provider shall promptly return to the Client all copies, whether in written, electronic, or other form or media, of the Client’s Confidential Information, or destroy all such copies and certify in writing to the Client that such Confidential Information has been destroyed. In addition, the Service Provider shall also destroy all copies of any Notes created by the Service Provider or its authorized Representatives and certify in writing to the Client that such copies have been destroyed.
Intellectual Property. All Intellectual Property and related materials, including but not limited to, moral rights, goodwill, trade secrets, applications for registrations or relevant registration, rights to any trademark, trade tress, patent, copyright, trade name, and industrial design (“Intellectual Property”) that is produced or developed under this Service Agreement. The Service Provider understands that the aforementioned is a “work for hire” and shall be the sole property of the Client. The Client’s use of the Intellectual Property shall not be restricted in any manner.
The Service Provider may not use the Client’s Intellectual Property for any purpose other than contracted for in this Service Agreement unless the Service Provider has written consent from the Client. The Service Provider shall be responsible for any damages resulting from any unauthorized use of the Client’s intellectual property.
Indemnification and Release. The Service Provider agrees to take all necessary precautions to prevent injury to any persons or damage to property during the term of this Agreement, and shall indemnify, defend and hold harmless the Client, its officers, directors, shareholders, employees, representatives and/or agents from any claim, liability, loss, cost, damage, judgment, settlement or expense (including attorney’s fees) resulting from or arising in any way out of injury (including death) to any person or damage to property arising in any way out of any act, error, omission or negligence on the part of the Service Provider or any of the Service Provider’s employees in the performance or failure to fulfill any Services or obligations under this Agreement.
No Exclusivity. The Parties subject to this Agreement understand and acknowledge that this Agreement is not exclusive. Each Party respectively agree that they are free to enter into other similar Agreements with other parties.
Warranty. The Service Provider shall provide its services and meet its obligations set forth in this Agreement in a timely and satisfactory workmanlike manner, using its knowledge and recommendations for performing its services which generally meets standards in the Service Provider’s region and community, and agrees to provide a standard of care, equal or superior to care used by other professionals in the same profession.
The Service Provider shall perform the services in compliance with the terms and conditions of the Agreement.
Dispute Resolution. Parties to this Agreement shall first attempt to settle any dispute through good-faith negotiation. If the dispute cannot be settled between the parties via negotiation, either party may initiate mediation or binding arbitration in the State of ________________.
If the parties do not wish to mediate or arbitrate the dispute and litigation is necessary, this Agreement will be interpreted based on the laws of the State of _________________, without regard to the conflict of law provisions of such state. The Parties agree the dispute will be resolved in a court of competent jurisdiction in the State of ______________________.
Governing Law. This Service Agreement shall be governed in all respects by the laws of the State of ___________________ without regard to the conflict of law provisions of such state. This Agreement shall be binding upon the successors and assigns of the respective parties.
Force Majeure. Service Provider and any of its employees or agents shall not be in breach of this Service Agreement for any delay or failure in performance caused by reasons out of its reasonable control. This includes, but is not limited to, acts of God or a public enemy; natural calamities; failure of a third party to perform; changes in the laws or regulations; actions of any civil, military or regulatory authority; power outage or other disruptions of communication methods or any other cause which would be out of the reasonable control of the Service Provider.
Legal Fees. Should a dispute between the named Parties arise lead to legal action, the prevailing Party shall be entitled to any reasonable legal fees, including, but not limited to attorneys’ fees.
No Assignment. This Agreement shall inure to and be binding upon the undersigned and their respective heirs, representatives, successors and permitted assigns. This Agreement may not be assigned by either party without the prior written consent of the other party.
Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall be deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile. email, or other means of electronic transmission shall be deemed to have the same legal effect as delivery of an original signed copy of this Agreement.
Electronic Signatures. This Agreement and related documents entered into in connection with this Agreement are signed when a party’s signature is delivered electronically, and these signatures must be treated in all respects as having the same force and effect as original signatures.
Severability. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
Captions for Convenience. All captions herein are for convenience or reference only and do not constitute part of this Agreement and shall not be deemed to limit or otherwise affect any of the provisions hereof.
No Waiver. No waiver of or failure to act upon any of the provisions of this Agreement or any right or remedy arising under this Agreement shall be deemed or shall constitute a waiver of any other provisions, rights or remedies (whether similar or dissimilar).
Amendment. This Agreement may be amended only by a writing signed by all of the Parties hereto.
Entire Agreement. This Agreement constitutes the sole and entire agreement of the Parties regarding the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. This Agreement may only be amended, modified, or supplemented by an agreement in writing signed by each Party hereto.
[Signatures on Following Page]
IN WITNESS WHEREOF, the undersigned have executed this Service Agreement effective as of the ____________ day of ________________, 20__ (the “Effective Date”).
Dated: _____________________________ Dated: _______________________________
Service Provider’s Signature Client’s Signature
Service Provider’s Printed Name or Entity Client’s Printed Name or Entity
Service Provider’s Contact Information: Client’s Contact Information:
Address: ______________________________ Address: _____________________________
Phone Number: _________________________ Phone Number: _________________________
Email Address: _________________________ Email Address: _________________________
Service Provider agrees to provide the following service(s):
The Service Provider is entitled to reimbursement of the following expenses incurred while performing such Service(s):
__________________________________________________________________________________________________________________________________________________________________________*The Service Provider agrees that any expense not listed must be pre-approved by the Client. The Service Provider agrees to provide any receipts of any other related document to such expenses.
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